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Academy of Sciences Lisbon


Designing Enterprises for Better Futures

Lisbon, Portugal
September 17–18, 2019

Join the Leading Conference on Strategic Enterprise Design

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Designing Enterprises for Better Futures

Intersection is the worldwide leading event for Enterprise changemaking by Design, or Enterprise Design. Our sixth edition will be held at the Academy of Sciences in Lisbon.
This year’s theme is Designing Enterprises for Better Futures. Design as a field is about making people’s lives better, yet we struggle to deliver meaningful impact. Instead of tackling the big issues of our societies and economies, we limit ourselves to designing products or services — in isolation, and without considering the enterprise change required to deliver value at scale.

We need to develop tools and approaches that shift design practice to the enterprise level: designing better startups, corporates, public institutions and organisations across sectors and industries, enabling them to together make a leap towards better futures.

During two days, we will exchange on approaches, tools and cases of holistic and systemic design practice, applied to the enterprise itself as our material to design with. Using the Enterprise Design Framework as a guiding tool, we will make sense of a variety of enterprise challenges in our talks and master classes, and share approaches and solutions directly applicable in practice. Join us as participant, contributor or sponsor!

INTERSECTION Conference is brought to you by Enterprise Design Associates and friends.

Discover last year's INTERSECTION18
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Follow @intersectioncon on Twitter.


Stay ahead of the curve.

Boost your own and your team’s strategic design skills to use design for enterprise-scale innovation and transformation. We invite speakers who are at the forefront of the industry, leading inhouse or consultancy side design teams, and running ambitious initiatives to make enterprise change happen.

INTERSECTION18 master class

Take away cases and tools.

Experienced practitioners will explain how to bring cross-disciplinary creative and conceptual techniques into real-life projects and programs. Tools and techniques taught in our master classes integrate topics of customer experience, product development, business transformation, and enterprise capability building.

Join the family!

It does not matter what your professional background might be. We are a diverse community of Enterprise and Business Architects, Service, Product and Experience Designers, Systems and Design Thinkers, Transformation and Change Strategists. Join a worldwide network of Enterprise Design practitioners, blending our perspectives and sharing insights.

INTERSECTION18 group photo



Our call for proposals is now closed. Thanks to everyone who submitted a case study.

We are looking for your story related to our theme Designing Enterprises for Better Futures: did you change how things are being done in and around your enterprise, making it work better and deliver more value to customers? Did you untangle your teams from silos, old management styles, and rigid procedures? Did your design work inform strategic foresight, instead of just implementing a given direction? Did you map out a target state for a better future transforming the enterprise to get there, by introducing new business models, engaging new partners, or opening new markets? Did you come up with new design tools and techniques, and new ways to measure the value design delivered to your change portfolio?

We are looking for 45 minute presentations of your case study by one or two speakers, expecting you to cover the following elements:

  • The design challenge – what was the initial scope, what the real underlying issue to be tackled?
  • The strategic design dialogue – how did you engage decision-makers, customers and other stakeholders to identify a direction to move forward?
  • The solution or target state – what did you propose, what principles, concepts, maps and ideas enabled you to scale the solution?
  • The outcomes – how did you implement your design, how did you address change and measure impact?

Please submit an abstract of less than 400 words describing your project and the points mentioned above. All accepted presenters will be able to attend the conference free of charge. Our deadline for submissions is April 30.


We are preparing a limited amount of early bird tickets, student tickets, and regular tickets. If you’d like to volunteer work at the conference in exchange for a free ticket, please contact us at volunteers@intersectionconf.com. To obtain a student ticket you have to send us a valid proof of your status to hello@intersectionconf.com.

Businesses from the European Union and some other countries can reclaim the VAT amounts paid on our conference tickets. Please see the regulation for EU businesses for details.

Payment by invoice is available on request, please get in touch with hello@intersectionconf.com for exchanging invoicing details.

    • Ticket Options
      Conference Ticket
      Sep 17-18
    • Price
      650 €
    • VAT (23 %)
      149,50 €
    • Total
      799,50 €
    • Ticket Options
      Student Ticket
      Sep 17-18
      Valid student license required
    • Price
      200 €
    • VAT (23 %)
      46 €
    • Total
      246 €


We are preparing an exciting program consisting of inspirational keynotes given by high profile speakers, master classes from thought leaders teaching new methods and tools, and a selection of case studies from the community.
The schedule is tentative. Follow @intersectioncon on Twitter or sign up for our newsletter to stay tuned.

Monday, September 16, 2019

Tuesday, September 17, 2019

Wednesday, September 18, 2019


Academy of Sciences Lisbon

Intersection19 will be held at the Royal Academy of Sciences in Lisbon, Portugal

Academy of Sciences Lisbon
R. Academia das Ciências, 19
1200-168 Lisbon

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Academy of Sciences Lisbon
Academy of Sciences Lisbon
Academy of Sciences Lisbon
Academy of Sciences Lisbon
Academy of Sciences Lisbon


Watch some sessions of past INTERSECTION editions.

The Imperative for Simplicity, Speed, and Scalability
Dr. Raj Ramesh

Patterns for Decentralised Organising
Richard D. Barlett and Natalia Lombardo

Design as Managed Serendipity
Dave Snowden

Redesigning Government for the 21st Century
Louise Downe


Premium Sponsors


Our sponsors help make INTERSECTION19 happen. If you are interested in learning more about sponsorship opportunities, please contact us sponsoring@intersectionconf.com

Basic Sponsors

TAP Air Portugal

Event Partners

Academy of Sciences Lisbon
Association of Enterprise Architects
Service Design Network Portugal Chapter

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Past Editions